Privacy Policy

1. Introduction

Noteflow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service to convert image notes into editable Google Docs.

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Email address when you create an account
• Password (encrypted and securely stored)
• Profile information you choose to provide
• Communication preferences

Content Information

When you use our OCR service, we temporarily process:

• Images you upload for text extraction
• Extracted text content from your images
• Metadata associated with your uploads (file size, format, timestamp)
• Notebook organization and categorization data

Technical Information

We automatically collect certain technical information:

• IP address and general location information
• Browser type and version
• Device information and operating system
• Usage patterns and feature interactions
• Error logs and performance data

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our OCR and document conversion services
• Process your images and extract text content
• Create and manage your Google Docs integrations
• Authenticate your account and ensure security
• Improve our service quality and user experience
• Send important service updates and notifications
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance our features

4. Data Processing and Storage

Image Processing

When you upload images for OCR processing:

• Images are temporarily stored during processing (typically less than 24 hours)
• We use secure, encrypted connections for all data transmission
• Processed images are automatically deleted after conversion
• Extracted text may be temporarily cached to improve performance

Data Retention

We retain your information for as long as necessary to provide our services:

• Account information: Until you delete your account
• Uploaded images: Deleted within 24 hours of processing
• Extracted text: Stored according to your notebook preferences
• Usage logs: Retained for up to 12 months for service improvement

5. Third-Party Services

Google Services Integration

Our service integrates with Google services to provide document creation functionality:

• We use Google APIs to create and manage Google Docs
• Your Google account information is handled according to Google's Privacy Policy
• We only access Google services with your explicit permission
• You can revoke Google integration permissions at any time

Analytics and Performance

We may use third-party analytics services to understand how our service is used and to improve performance. These services may collect anonymous usage data.

6. Data Security

We implement appropriate security measures to protect your information:

• All data transmission is encrypted using industry-standard protocols
• Passwords are hashed and securely stored
• Regular security audits and updates
• Access controls and authentication mechanisms
• Secure cloud infrastructure with backup systems

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of how we process your information
• Objection: Object to certain types of processing

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences and settings
• Analyze usage patterns and improve our service
• Provide personalized features

You can control cookie settings through your browser preferences.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our contact page.

For specific privacy-related requests (access, deletion, etc.), please include "Privacy Request" in your message subject line.